Members must be aged 18 or over to borrow items from Pethau Pawb Llandovery. 

Before borrowing any items, all Members must have an online account with us which includes your email address and a credit / debit card to make payments. If a potential member does not have internet access, they can call in to the shop and staff will assist them to access the service and loan items.

Pethau Pawb Llandovery staff are available to assist in explaining the operation of items. However, on the loan of any item, the Member confirms that they can use it safely and properly.   

Only the Member is authorised to use Pethau Pawb Llandovery’s items. The Member shall not pass on any items checked out to them by any other individual. 

Members are charged for borrowing items, and payment methods are online payment or cash if the member has no access to the lending platform. 

There is no charge for individual membership, but we would be happy to accept a donation to support the running of Pethau Pawb Llandovery. Organisations, both commercial and not-for-profit groups, may also sign up for free. 

All items borrowed are to be returned to Pethau Pawb Llandovery at the date and time agreed when the loan was made.  Late fees are calculated as the price to hire for each day overdue, plus 50p per day. If a member wishes to extend a loan, it will only cost the price of the extra days, but they must let a member of staff know in advance. Pethau Pawb Llandovery reserves the right to limit or refuse a loan extension for any reason.   

Late cancellations (less than 24 hours before collection is due) will be charged at £1 per item, and not showing up to collect items at the scheduled collection will be charged at £5.00 per item. The charge will be applied to the member balance and will be claimed from the payment method on your account.  

Members may renew each item if the Member contacts Pethau Pawb Llandovery on the day of the return date, and no other Member has reserved the item. Pethau Pawb Llandovery reserves the right to refuse or limit renewals.  

Pethau Pawb Llandovery will only be liable to you for loss or damage caused by our negligence in failing to tell you about a known fault. We will not be liable for faults of which we are not aware of.  

The Member agrees that Pethau Pawb Llandovery is not responsible for any manufacturing defects inherent in any borrowed items. Each time you take an item out, the staff member will check it visually before handing it over, and we then ask that the Member make other checks for any faults that they may be able to identify before using it. The Member agrees that if any borrowed item becomes unsafe or in a state of disrepair, they must immediately discontinue use of the item and notify Pethau Pawb Llandovery. 

All electrical items will be PAT tested by the Pethau Pawb Llandovery staff. If you are borrowing electrical equipment, you must check the visible wires and plug for any damage before use. If you are using the item outside, moving it about, or using it in circumstances where it may encounter water, anything sharp or other electrical wiring, you must use a circuit breaker.